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Why did my trade-in offer change?

Upon receipt, Asurion inspects your device. If your device doesn't match the make/model or condition information you provided or if it was received after 21 days, your trade-in offer may change. If your offer is revised, you will be notified via email and you will have 14 days to accept or reject the revision.

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Easy to follow, step-by-step video instructions and manuals for mastering your device.

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To speak with one of our U.S. based support specialists, call:

(888) 345-5509

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