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My trade-in shipping supplies are lost, can you send another one?

Trade-in shipping supplies typically arrive within 5 business days after your trade-in quote is confirmed. Once your supplies have shipped you should receive a tracking number via email. If your supplies are lost, you may request a replacement by contacting Consumer Cellular Support.

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To speak with one of our U.S. based support specialists, call:

(888) 345-5509

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