Where will my phone work? Why do I have problems in some areas where I think I should have good service?

When you want to place a call in the U.S., we’ve got you covered. Consumer Cellular cellphone plans cover just about everywhere you want to be. See our coverage map to view the service in your area.

Cellular networks operate on a nationwide grid that divides cities or regions into smaller cells. A cell might cover a few city blocks or up to 250 square miles. Every cell uses a set of radio frequencies, or channels, to provide service in its specific area. The power of these radios is controlled in order to limit the signal’s geographic range. Because the shape and size of cells vary, there may be gaps between the areas covered by two or more cells. These gaps, or “dead spots,” can also be caused by trees, tall buildings, or other obstructions that block the signal from reaching a nearby antenna. If a local government or landowner won’t allow placement of a cellular antenna, that too can create a dead spot.