How do I make a payment?

There are several ways to make your payment:

By credit & debit card:

• To pay over the phone, call (888) 529-4656
• To pay online, you have two options:
  • Log in to My Account and click Pay Now. Don’t have an account? Register in minutes. 
  • Get a secure payment link directly to your phone – no login required
    • Start a New Message from your texting/messaging app
    • In the To field, type this short code: 38882821
    • Type #PAYMENT and hit Send

By check:

• Mail your check to:
  Consumer Cellular
  P.O. Box 45859
  San Francisco, CA 94145-0859
  
  Consumer Cellular
  P.O. Box 6139
  Carol Stream, IL 60197-6139
  
  Consumer Cellular
  P.O. Box 843601
  Boston, MA 02284-3601

Be sure to include your account number to ensure that your payment is applied correctly.

How long does it take to post a payment?

We post payments as soon as we receive them. You can check your balance online any time, just login to My Account. Credit card payments are posted the same day. Allow 8-10 days for a check to get through the mail.